Ratings & Reviews

Overall Rating

5(21 reviews)90.5% of customers recommend this property

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submitted by Peter H. - |Recommended: YesGreat environment — I only lived at Westbay for a few months ever though I was only at westbay for a few months I enjoyed my apartment. Lori the manager was nice and always available to help anytime. Always in the office to take care of the residents needs.she made my living experience at westbay enjoyable. I only wish I could of stayed longer. Thank you Lori for taking take of me while I was a resident here at westbay
response from property -Thank you so much Peter for your kind words. If your ever in the area and need a place to call home fell free to contact me. I would love to have you as part of the westbay family again..
submitted by Abigail W. - |Recommended: YesNice Community — This is a very nice community and your a great manager.
response from property -Thank you much for allowing me to take care of your needs while you were living here at westbay. Im sad to see you go you will be missed.
submitted by Rodrigo C. - |Recommended: YesCompetitive price for the location. — Well maintained property. Centrally located to many beach cities and freeways.
response from property -Thank you so much for your kind words. I try to make sure all my resident that live at westbay are happy. You guys will be truly missed.
submitted by Vivian - |Recommended: YesProperty Manager — What I liked most about westbay was the property manager, Lori Gallegly She is so helpful,personable,and made my experience living at westbay very memorable. Convenient location to everything you can think of. Affordable rent.
response from property -Thank you for your kind words. You and Emmy will be truly missed here at westbay safe travels. Keep in touch.
submitted by Lynn - |Recommended: YesWonderful Place — Thank you for all your kindness and helpfulness over the years. You really made West Bay a community that felt like home for me. I will definitely miss this place.
response from property -Thank you for allowing me to make you feel like you were home. You will be-truly missed here at Wesybay Stay in touch. If you are ever in need of a place to live call me. I would love to have to come back to Westbay
submitted by Daniel H. - |Recommended: YesFantastic quiet community in busy Westside Costa Mesa — Westbay apartments is a quiet and VERY well run community in Westside Costa Mesa. Lori does a fantastic job ensuring that all apartments and community grounds are in perfect shape. Maintenance issues were always handled FAST, usually within less than 24 hours. Very affordable rents relative to the surrounding areas. Overall, I would highly recommend Westbay to any friends or family.
response from property -Thank you so much Daniel. You guys are already missed. Stop by some time when you are in town.
submitted by Peter I. - |Recommended: YesPrevious Tenant — Westbay is truly a beautiful complex. Lori was exceptional she made us feel at home the moment we stepped into the office. She is exceptional at what she does and is the best property manager we have ever had. I would definitely recommend Westbay to anyone.
response from property -Thank you so much Peter. Come back to westbay anytime.
submitted by Rebecca - |Recommended: YesFrist Place — Westbay was our first apartment together and my first apartment moving out of my parents house. When we walked onto the property for the first time it felt like home. It was cozy and quiet with plenty of wonderful amenities. We walked into Ms. Lori's office and we were immediately greeted with a warm, welcoming energy that Ms. Lori radiates. She is very kind and she truly cares about you as a person not just a tenant. She always made sure that if there was ever an issue anywhere within the complex that it was immediately corrected. This is especially true when it comes to your personal apartment. When we needed something fixed in our apartment Ms. Lori had it fixed that day or within 24 hours. If we ever needed anything after office hours she made herself available to all tenants in case of emergency. Our time at Westbay would not have been the same without Ms. Lori. Thank you so much for all your hard work and kindness it really does show Cheers, Becca and Juliana
response from property -Thank you so much ladies. You will always have a place here at westbay. If you ever need a please call me.
submitted by Alejandra A. - |Recommended: YesThe best place where I have ever lived — I fell blessed that I was lucky to find an apartment at Westbay , I lived at this place previously, I had to move but I am back Me and my daughter feel very happy because it is a clean, comfortable, remodeled with beautiful new features. Lori, the manager has been helpful, kind, she is always taking care of the premises and the apartments. It is such a peaceful place.We feel very happy
response from property -I am very blessed to have you back. Thank you for the kind words. You will always have a beautiful place to live and call home. I am happy that you feel the way you do this is how I want all my resident to feel here at westbay.
submitted by Laurel M. - |Recommended: YesWonderful place to call home — I recently moved from the beautiful West Bay Apartments where my young daughter and I lived. After seeking out many apartments in the area, I knew Westbay was going to be my new home once I experienced it. I was extremely particular since it was my first home as a single mom. I was very specific on what I was looking for in order to provide us with a safe, comfortable, and clean environment. My first impression was how clean the complex was. The apartment was gorgeous and had everything we were looking for. I felt secure and it felt like home right away. The property manager Lori was extremely professional and it was obvious how much she cared about what tenants she leased to. Lori showed us our perfect apartment in the complex next to a couple that had a baby on the way. After meeting us, she knew we would be a great fit for neighbors and to this day we have remained friends. Lori was the selling point by far to living at Westbay. She constantly went above and beyond her job title and exceeded our expectations. For example, before Lori would start her shift in the morning, her husband and her would take a morning walk around the complex to make sure nothing was out of place and even picked up any little piece of trash to make sure the grounds were in the best shape possible. She seemed to work around the clock and was always available if needed although don’t take advantage of this . She cares for her tenants and lets them feel at home, always. Lori protects her tenants and is always looking out for everyones best interest. When it came to maintenance request or needs, Lori and Alex from maintenance went above and beyond to always be available. What a perfect duo If a drawer squeaked, they immediately fixed it. If a lightbulb went out, they replaced it. All I wanted was to provide a healthy and safe environment for me and my daughter and Lori at Westbay made that possible and then some. I could not be more grateful for the opportunity I had at Westbay. I have never had a landlord quite like Lori. She truly is one of a kind and you would be lucky to live on her campus.
response from property -Wow I cried when I read this review. Im so happy that you and your daughter were so happy here at westbay and you felt this way.. I take pride in my job and want all my residents here at westbay to feel like you did while you lived here. You guys will truly will be missed.If you ever need a place to live I would love to have you back. Please come visit anytime.
submitted by Mary - |Recommended: YesMy sons experience — My son has lived at Westbay for almost 2 years now. He enjoys being able to come into office for a hot cup of coffee in the morning or a can of lemonade on a warm afternoon. He talks about the quiet serenity the complex offers as well as the safety and security that living in a gated community provides him. The neighbors are pleasant and he has had no issues with any of them. The on site laundry was recently redone and is a nice convenience, especially now that they offer a app called PayRange that allows the tenants, go quarter free. He also enjoys using the Pool and Hot Tub facilities. Lori the manager stays on top of the maintenance and fixes any problem very quickly and without hassle. She is pleasant to talk to and does her best to help accommodate her tenants where she can within the rules. Lori and her husband Jayson take great pride in the appearance of the complex and the surrounding grounds. I would recommend the complex to anyone looking for a quiet place.
response from property -Thank you so much Mary I love having your son here at westbay. Im so glad that Mark enjoys living here. He's the best upstairs resident above me Ive ever had.
submitted by Cole H. - |Recommended: YesHAPPY LIVING — Westbay is a quiet, safe, and clean place to live. Great apartments, staff and the manager lori is very easy to get along with and she handles all yours needs quickly. Westbay is located to great fun such as the beach and local bars. I would definitely recommend Westbay.
response from property -Thank you so much Cole I enjoyed having you here at westbay .Im so happy that you had a great experience here with us at westbay.
submitted by Sarah G. - |Recommended: NoWould Not Recommend — I lived at West Bay for two years, and during that two years I had to give several noise complaints due to my neighbor listening to their music so loud it would shake my walls into the early morning, and it never seemed to improve. However, when we had company for dinner less than 10 people ONE NIGHT in my two years there, it was immediately stopped before the clocks even hit 10PM. Also, was told we would get a free carpet cleaning after our first year, which never ended up happening. After we moved out and did the walk through, we were told everything looked good at that we would only be charged for the cleaning fee, then when we got our deposit check back, they charged us for the cleaning in addition to a carpet cleaning. When we contacted Lori, she was irritated that we even brought it up, so obviously we won't be getting our money back for the carpet cleaning. Pretty unprofessional, especially after comparing to other complexes I've lived in and landlord's I have dealt with.
response from property -Im sorry you you feel like your stay at westbay was poor. I took care of the noisy residents that lived next to you in a timely manor. And yes I had to address the day you were having a birthday party at 8:30 pm due to many complaints that their were loud actives coming from your unit. I address all residents complaints. If i get a complaint anytime of the day or night I have to address it due to the rules of the complex. Im sorry you feel that you didn't have to pay for carpet cleaning when you move out. I offer a free cleaning to say thank you to my resident who sign new leases.I was not given permission to go into your unit to clean your carpet. You ladies were suppose to get back to me about cleaning but you didn't. I Spock to Kelsey and let her know that we have to charged for carpet cleaning and I explained to her that the company wouldn't give you ladies a free clean when you are moving out. She stated that their was a miss understanding . Ive have never been rude or irritated or unprofessional with any of my resident my goal is to make sure all my resident are satisfied. Im sorry you were not happy here at westbay apartments.
submitted by Kelsey P. - |Recommended: YesWonderful Place to live — Living in Westbay Apartments is wonderful. From the time I met Lori in the office at the property, everything about living here has been great. She made the move in process very easy, attended to all concerns, and maintenance issues right away, and always made herself available for anything I needed. The location is great. It is about 1.5 miles to the beach and close to everything you could possibly need. The floor plan is spacious, the rooms are large, and the property is well maintained. I've been very happy living here.
response from property -Thank you so much. I'm so happy that you had a wonderful experance living here at westbay. My goal is to make sure every resident feel this way.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "WESTBAY APARTMENTS", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "WESTBAY APARTMENTS", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose

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